In order to stay competitive in today’s changing business world, companies need to manage the increased complexity as they evolve. To be able to handle this complexity, many companies chose to implement an ERP system. Investing in an ERP system is not something that is Continue reading
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The Impact of CRM in Customer Relationships
CRM (Customer Relationship Management) are systems that in an efficient way help suppliers to support and keep a personal relationship to their customers. The purpose of this study was to Continue reading
A Parking Management System using Service Science, Management and Engineering (SSME) Approach
Parking facilities are vital for most organization that encourages business grown. Though this industry is undergoing a revolution, applying new technologies such as Service Science Management and Engineering (SSME) to achieving better performance and customer satisfaction, is still lagging Continue reading